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The Value of Making Better Decisions
The Value of Making Better Decisions
We make decisions every day. Our project teams and organizations have many individuals making decisions every day. Most of these decisions have little to do with product reliability, yet a surprising number of design, marketing, production, and customer care decisions that have a direct impact on product reliability performance.
As a reliability professional, do you work to make better decisions? Do you work to enable the individuals designing, producing, marketing, etc your organization’s products to make better decisions concerning reliability?
If not, why?
Let’s outline a few ways to estimate the value to you and your organization to improve decision making concerning reliability.
Decisions, Uncertainty, and Results
Let’s say we are working on a product design and a key component is available from two vendors. They have similar capability and functionality, yet there is little information available concerning component reliability.
The design team will have to decide on a vendor and may include information about pricing, functionality, availability, and other readily available bits of information. The team also knows the reliability of part is…