To Improve Reliability Get Good at Change Management

To Improve Reliability You Need to Cause Change

The process to design and deliver a reliable product involves identifying risks. Taking action to understand or mitigate those risks involves much of the day to day work of reliability engineering.

Taking action to set expectations and improve decisions involves change. Change of understanding, change of specifications, change of expectations, change of designs, processes, and results.

It is the changes, big and small, that occur that achieve the desired results for the customer and organization.

You also know that not every suggestion is greeted warmly. Not every proposal is funded. Not every recommendation is accepted.

There will be Resistance to Change

When confronted with a detour sign on your normal route to work, you may feel your own resistance to change. That jolt that you need to use an alternate route. The listing of concerns from being late for your first meeting to finding an alternate coffee shop.

Change takes effort. Instead of doing what we are comfortable doing, we have to try something else. We already have enough to learn each day, one more task to master is often not a welcome…